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Swiftsure Privacy Policy

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Last Updated:  September  2026

 

SEH Computer Systems Inc., operating as Swiftsure Solutions  (“Swiftsure,” “we,” “our” or “us”), is committed to protecting the privacy and security of personal information entrusted to us.

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We collect, use, disclose and safeguard personal information in accordance with applicable privacy laws and only for purposes that are appropriate to our business, our relationships with customers and our delivery and support of technology solutions.

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Information We Collect

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The personal information we collect depends on how you interact with Swiftsure and may include:

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  • contact information such as your name, email address, telephone number, organization and job title;

  • information you provide when you contact us, request information or request a demonstration;

  • information relating to our customers, prospective customers, business partners and suppliers;

  • information required for administrative, contractual, support and business relationship purposes; and

  • limited technical or usage information collected when you interact with our website.

  • We limit the collection of personal information to what is reasonably necessary for the purposes identified.
     

How We Use Personal Information

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We may use personal information to:

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  • respond to inquiries and requests;

  • communicate with customers, prospective customers and business partners;

  • provide, administer, support and improve our products and services;

  • manage customer relationships, agreements and support requests;

  • operate, maintain and improve our website and business;

  • protect the security and integrity of our systems and services; and

  • meet legal, regulatory and contractual requirements.
     

We will not use personal information for purposes unrelated to those for which it was collected unless permitted or required by law or appropriate consent has been obtained.

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Customer Data

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As a technology provider to the insurance industry, Swiftsure may have access to information contained within customer systems and databases in connection with the delivery, maintenance and support of our technology.

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This information may include data relating to insurance administration, policies, claims, payments and other business activities managed by our customers.

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Where Swiftsure accesses personal information on behalf of a customer, access is limited to what is reasonably necessary to provide the requested service, support, development or other authorized activity. Swiftsure does not use customer data for purposes unrelated to providing services to that customer.

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Our customers remain responsible for their own collection and use of personal information and for providing any notices or obtaining any consents required in connection with their business activities.

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Sharing Personal Information

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Swiftsure does not sell personal information.

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We may disclose personal information where reasonably necessary to:

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  • service providers who assist us in operating our business or delivering our services;

  • professional advisors or other parties supporting legitimate business activities;

  • comply with legal or regulatory requirements; or

  • protect the rights, security or integrity of Swiftsure, our customers, our systems or others.
     

Where third-party service providers process personal information on our behalf, we take appropriate steps to protect that information in accordance with applicable requirements.

Safeguards

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Swiftsure maintains administrative, technical and organizational safeguards designed to protect personal information against loss, theft, unauthorized access, use, disclosure, copying or modification.
 

Access to personal information and customer environments is limited to authorized individuals who require access for legitimate business purposes.

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While no technology or system can be guaranteed to be completely secure, we continually evaluate our practices and safeguards as our technology, services and operating environment evolve.

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Retention

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We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, meet our 

 contractual obligations and satisfy applicable legal or regulatory requirements.

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When personal information is no longer required, it is securely deleted, destroyed or anonymized in accordance with our information-management practices.

Website, Cookies and Analytics
 
Our website may use cookies and similar technologies to support website functionality, understand how visitors interact with the site and improve the online experience.
 
Some cookies may be necessary for the website to function properly, while others may support analytics or other optional functionality.

Where required, visitors will be provided with appropriate choices regarding the use of non-essential cookies.
 
Your Privacy Rights

Subject to applicable law, you may request access to the personal information Swiftsure holds about you and ask that inaccurate or incomplete information be corrected.  You may also contact us with questions about how your personal information has been collected, used, disclosed or retained.  In certain circumstances, legal or contractual requirements may limit our ability to fulfill a request.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, technology, practices or legal requirements.

When changes are made, the revised policy will be posted on this page with an updated effective date.

 Questions or Privacy Concerns

 Questions, requests or concerns regarding this Privacy Policy or Swiftsure’s handling of personal information can be directed to our Privacy Officer:
Privacy Officer
SEH Computer Systems Inc., operating as Swiftsure Solutions   Email: privacy@swiftsuresolutions.ca

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